Setting up BottleVision Digital Signage

Setting up BottleVision Digital Signage


Bottle Vision Device Setup

DEVICE SETUP:

  1. Plug your Fire TV into your TV's HDMI port and then plug the power adapter into an outlet.
  2. Use the USB cable to connect the power adapter and your Fire TV.
  3. Put batteries in your Fire TV remote.
  4. Turn on your TV and switch to the correct HDMI input.
  5. If your remote doesn't pair automatically, press the Home  button until "Press Play Pause to start" appears on-screen (about 10 seconds).
  6. Follow the on-screen instructions to connect to Wi-Fi and download the latest software update.

Note: If you're having issues with your Wi-Fi password, contact your internet service provider.

  1. Sign in with your Amazon account. Use your mobile phone or computer to visit the on-screen web address (amazon.com/code) and enter the verification code.



INSTALLING THE BOTTLE VISION APP:

  1. Use the main menu on your Fire TV to search for apps. You can also use your voice to search for specific apps. Just press the voice button on your Alexa Voice Remote and say “BOTTLE VISION”.
  2. Click the BOTTLE VISION app with the icon displayed below.

    LogoDescription automatically generated
  3. Select Get  or the shopping cart icon  to start your download.




ACCESS KEY:


    1. Once the app has been successfully installed, it will be displayed on the home screen of the Fire TV Interface

    2. Open the BottleVision app and enter the 8 digit access key provided by Bottlecapps using the remote control.

    3. Once the access key is validated, you will see a static placeholder banner. To upload content to your Bottle Vision device, please check this video


TROUBLESHOOTING: 

You need to have an internet connection with good reception and speeds of at least 50 MBPs or more for best results. To do a network connection test, please follow the steps below:


  1. Launch your Firestick and select Settings from the top menu. You can access the top menu by clicking the up button on your remote. Then click the right button to move to Settings. Finally, click the center of the circle to select Settings.



  1. Select NetworkYou must click the down button to access the Settings options.

3.   Next, select your WiFi network. If you have access to multiple networks, you can check the signal strength of each network and choose the best one. If your signal strength is WeakPoor, or Fair, you might want to upgrade your internet plan with your internet service provider (ISP). You can also buy a WiFi extender to boost your network or reposition the TV for maximum network reception.
 

Clear App Data and Cache on Fire TV

To resolve intermittent app issues, clear the app data and cache.

Note: For Echo Show 15, Fire TV Settings option is available under the Settings option of the device.
  1. Go to Settings  on your Fire TV.
  2. Select Applications .
  3. In Manage Installed Applications, select the app you are having trouble with.
  4. Select Clear Cache, and then Clear Data.

If you need to uninstall an app from your device, go to Uninstall Games and Apps on Your Fire TV.

Note: If an app is unused for more than 30 days and the device is running low on storage, the storage optimizing feature will automatically clear the app cache. This feature runs in the background and can’t be deactivated.

NOTES:

·         Any updates made to the playlist can take anywhere between 5-10 minutes to show up on the device. If you have waited more than 30 minutes and the content is still not being displayed, please send an email to help@bottlecapps.com with all necessary information and our support team will assist you further. 

·         WiFi is used only during the refresh process (every 5 minutes) so there will be no ongoing data usage to affect the bandwidth available for other devices connected to your network. 

·         If you turn the TV off upon closing the store, simply turn the TV back on and set the input to the Fire TV. The Bottle Vision app will launch automatically upon startup. 

·         An access key can only be mapped to one device. If you are interested in getting more devices for your store, please contact your Bottlecapps rep or send an email to help@bottlecapps.com




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