COMPLETE MAINTENANCE GUIDES FOR STORES (Apps/Website/Payment Gateway)

COMPLETE MAINTENANCE GUIDES FOR STORES (Apps/Website/Payment Gateway)

This guide serves as a general reminder and is extremely important to the ongoing success of your app and website.

As the owner of your digital assets, please make sure the following accounts remain active and in good standing:

✅ Apple Developer Account

  • Ensure your annual Apple Developer membership is renewed.

  • Keep payment information current.

  • Monitor emails from Apple regarding account verification or renewal.

✅ Google Play Developer Account

  • Verify your payment method and account information are up to date.

  • Respond promptly to any notices from Google regarding your developer account.

✅ Domain Registration (GoDaddy, etc.)

  • Confirm your domain name has not expired.

  • Verify that auto-renewal is enabled whenever possible.

  • Keep credit card and billing information current.


✅ Payment Processor Account (Authorize.net, Worldpay, Stripe, FluidPay)

  • Log in regularly to verify deposits are arriving as expected.

  • Review alerts, notifications, and required account updates.

  • Respond promptly to verification, compliance, banking, or security requests.



When any of these accounts lapse, it can result in:

  • App removal from the Apple App Store or Google Play Store

  • Website outages or domain interruptions

  • Delays in updates, maintenance, and support

  • Lost sales and customer frustration

We recommend taking a few minutes today to log into these accounts and confirm everything is active and set to renew automatically. 

If you are unsure where your accounts are held or need assistance identifying them, please reach out to our team at help@bottlecapps.com and we'll do our best to point you in the right direction.



SEE BELOW FOR ADDITIONAL GUIDES ON ENSURING PROPER ACCOUNT MAINTTENANCE

Quick Guide #1: Apple Developer Account

Why it Matters If your Apple Developer account expires, Apple can remove your app from the App Store.

Check Your Apple Developer Account

  1. Visit: https://developer.apple.com/account

  1. Log in with your Apple ID.

  1. Verify your membership status is Active.

  1. Confirm your payment method is valid.

  1. Ensure automatic renewal is enabled.

  1. Check for any alerts, agreements, or required actions.

✅ Expected Result: Membership shows Active and no action is required.


Quick Guide #2: Google Play Developer Account

Why it Matters If your Google Play Developer account has billing or verification issues, app updates may be blocked and your app could be affected.

Check Your Google Play Developer Account

  1. Visit: https://play.google.com/console

  1. Log in to your Google Play Developer account.

  1. Review any alerts or notifications at the top of the dashboard.

  1. Confirm your payment information is current.

  1. Verify account contact information is correct.

  1. Resolve any pending verification requests.

✅ Expected Result: No alerts or required actions are displayed.


Quick Guide #3: Domain Registration (GoDaddy, Network Solutions, etc.)

Why it Matters If your domain expires, customers may be unable to access your website.

Check Your Domain Status

  1. Log in to your domain provider account (GoDaddy, Network Solutions, Squarespace, Wix, etc.).

  1. Locate your domain name.

  1. Confirm the expiration date is in the future.

  1. Verify auto-renewal is turned on.

  1. Verify your payment method is current.

  1. Ensure account security and contact information are up to date.

✅ Expected Result: Domain is active and set to automatically renew.


Quick Guide #4: Payment Processor Account (Authorize.net, Worldpay, Stripe, FluidPay)

Why it Matters Your payment processor may send important notifications about deposits, account verification, banking information, compliance requirements, security reviews, or other required updates. Missing these notifications can result in delayed funding, interrupted payment processing, or account restrictions.

Check Your Payment Processor Account

  1. Log in to your payment processor portal regularly.

  1. Verify that deposits are arriving as expected.

  1. Review all alerts, notifications, and required action items.

  1. Confirm your banking and contact information are current.

  1. Ensure the account owner's email address is active and monitored.

  1. Respond promptly to any verification, compliance, banking, or security requests.

✅ Expected Result: Deposits are processing normally, account information is current, and there are no unresolved alerts or required actions.

Quick Guide #5: Verify Email Notifications

Why it Matters Most account issues occur because renewal notifications are sent to an old email address.

Check Notification Emails

  1. Log in to Apple, Google, your domain provider, and your payment processor portal.

  1. Confirm the account owner's email address is still accessible.

  1. Update any outdated contact information.

  1. Ask your IT team to whitelist important emails from Apple, Google, your domain provider, and your payment processor.

✅ Expected Result: Renewal and security notifications will reach the correct person.

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