Shipping Order Processing Tutorial
When a shipping order comes in, the store first checks if the product(s) is in stock (or finds out when they will have it in stock). Then, they must go to the ORDERS tab and click “Accept Order,” then fill out the boxes and click “Accept Order & Save ETA” ...
Once the products are actually ready to ship (NOT BEFORE OR IT WILL CAUSE PROBLEMS), the store clicks “Preparing Shipment” ...
If the store has SHIPSTATION, that’s all that needs to be done. If the store has UPS (or in some less frequent cases, WESHIP), this screen will popup ...
If the order is too large to fit in one box and instead needs two boxes, the store may need to print TWO labels, one for each box. It will look like this ...
The store needs to put the number of bottles and the weight in these boxes. Then click “SAVE.” The order status will then be updated to “Preparing Shipment” like the green circle below. The store then needs to open the order by clicking the blue order number on the left (see green arrow) ...
Inside the order, the store will now see a Tracking Number, like this ...
The next step is to click the red “Shipping Label” button at the very bottom. This will create a popup that looks like the one below with the arrow pointed to it. Then click “Shipping Label” in that popup (if there had been two boxes selected from the earlier step, this popup would print TWO labels rather than one like you see below ...
The store will then see this popup where they will click the Printer icon circled in green ...
That will bring up this popup. Click “Print” at the bottom and THAT IS THE LAST STEP. Once the store clicks PRINT, the current status will be AUTOMATICALLY updated to SHIPPED. The store does NOT need to update to Shipped manually.
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